All tickets booked for events/merchandise products are non-refundable, unless you contact The WOW! Awards within 7 working days of your online order to cancel/amend.
To cancel/amend an order, please email
If you are booking tickets for a WOW! Awards free event and do not attend without making The WOW! Awards aware at least 24 hours before the event date, you will be charged the full price. The charge will be the cost of an additional ticket to the event booked for.
All tickets to events can be transferred to another attendee at any time.

Data Protection

The WOW! Awards does not share any data collected during the checkout process with any third party, neither is it used for marketing purposes.

Please be aware that if you are paying via PayPal, separate Terms & Conditions apply.