It was great to see that great customer service still exists.
Sarfaraz Haji was so pleasant, happy & informative during his visit & investigations at our private property, that it was a pleasure to meet him and and we felt lucky to have him appointed as our UU engineer.

Throughout the investigation and subsequent repair works that had to be carried out, at all times he was reassuring, polite and couldn’t do enough for us. He maintained constant communications both on and off the property and ensured that the process was efficient and trouble-free from start to finish of the project.

He even had the decency to return to our house to carry out a follow-up visit to ensure all works carried out were fully understood.

This man was a true gentleman and a credit to your company.
Exemplary professionalism throughout.

Nominated by: Margaret Taylor, 25th Mar 2019
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