I spoke to Peter regarding my daughters arrears on her Account. Peter was exceptionally helpful, and gave me all the help I needed to get the problem sorted. Not only that, but he put my daughter onto a scheme which has reduced her bill by 300 pounds per year.
As a single mother on benefits this has been a godsend to her and any worries she had about being in arrears have now been alleviated.
Peter went on to assisting me with getting a payment card sorted for my daughter to make payments easier in the future.
I cannot praise him highly enough and want him to receive the recognition he deserves for his exemplary service.
Nominated by: Helen Macaulay, 15th Mar 2019
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