After calling United Utilities due to having over flowing drains flooding our yard, they made me aware that someone would be out within the next 3 days. I got a call from Martin at lunch to arrange coming across, true to his word he arrived between 6 and 7. Literally the nicest guy I have ever met! His customer service was impeccable and he was so chatty and friendly. I felt immediately at ease and left him to it. He kept me up to date throughout the process and came to tell me when he was finished and asked if we had any questions. Sounds daft but it was actually really good to know what the issue actually was with the drains. Thanks Martin, your an absolute gent! You definitely deserve to win the Wow Awards!
Nominated by: Cris Glover, 14th Mar 2019
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