Loretta was brilliant, really friendly, helpful and had a can do attitude – very professional and knowledgeable. She sorted my query very quickly but because she was so friendly I stayed chatting for a good ten minutes or more – a really lovely person and a huge credit to your team – thanks for all your help this evening Loretta – keep up the good work – feel like I’ve known you for years x
Nominated by: Paula Shepherd, 20th Mar 2019
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