A few months ago I trained Layla up to run a WIP every morning. It was very basic report including pivot tables however we needed something to run off once the team got in every morning. Since then, Layla has personally made changes to the report and improved it, including SLA’s, allowing the team to prioritize their workload everyday. This was something that Layla changed on her own. Not once was she asked to make any changes.

I am really proud of her personal efforts to improve the teams performance and I am blown away with how effortless this was for her.

Layla, thank you for making the changes that you have. I am so so so proud of your commitment and dedication of getting things right and done first time:)

Claire

Nominated by: Claire Jenkins, 25th Mar 2019
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