Why choose The WOW! Awards
The WOW! Awards is a truly unique way of raising customer service standards, improving Employee Engagement and bringing better results to the bottom line.
We work with organisations across the world, helping them to engage with their customers in a positive way.
What we represent
At the core of everything we do are our company values. They define who we are, they guide our actions and behaviour, they influence the way we collaborate and of course, the way we serve our clients & engage with our communities.
Would you like to join the ever increasing number of organisations across a diverse range of business sectors that are using The WOW! Awards?
We can let you have the tools to make it easy for your customers to tell you when you have delivered great service for them, and then to give positive recognition to the employees in your organisation that are delivering that great service.
Instead of focusing on what employees do wrong, let your customers tell you what they are doing right. It is motivational, inspirational, and it will encourage your employees to deliver customer service to a consistently high standard.
Benefits of peer to peer recognition
Not all employee recognition award ideas have to be driven by management – many workers would agree that a shout-out from a co-worker is just as rewarding as one from the boss. Peer to peer recognition can impact your organisation in several ways:
- Improved employee relationships and team spirit: Having a workforce that not only work well together but actually have strong relationships is a huge benefit to an organisation. Offering opportunities for colleagues to nominate one another will build that vital team spirit.
- Culture of appreciation: Whether through an internal social network, in meetings or at workplace functions, visibly celebrating each other’s achievements will feed a positive culture in the office.
- Higher confidence and self-esteem: While praise from management is always nice, receiving it from co-workers can give employees that extra confidence boost.
The process works throughout the year, and helps you deliver so much more value than a “one off” awards event. When you have a constant process that lets your customers tell you what they really like, and you recognise your people for delivering great service;
- It inspires your people
- It helps you focus on what customers really value most
- It helps to drive improved performance
A Great Place to be a Customer
– Increasing customer loyalty, creating a culture of service excellence by “catching your people doing things right”.
– Winning new and retaining current customers, increasing performance and efficiency.
– Customer retention, sales, employee performance and finances are all improved through The WOW! Awards.
– The return on investment is impressive and typically you should receive payback in less than three months.
– You may also find that The WOW! Awards generates a powerful range of testimonials for your organisation, helping to attract new customers and enhance your brand.
Working for the NHS?
WOW! That’s What I Call Patient Experience
The WOW! Awards have worked with various NHS Trusts. The WOW! Awards helps you to shout about how amazing your Trust is. There are many effective ways you can share your patient experiences, the quality of care and the standard of service you provide.
Ready to boost employee engagement levels and give employees recognition they deserve? Talk to us today about ideas for employee recognition.