Why Choose The WOW! Awards

The WOW! Awards is a truly unique way of raising customer service standards, improving Employee Engagement and bringing better results to the bottom line.

We work with organisations across the world, helping them to engage with their customers in a positive way.

Would you like to join the ever increasing number of organisations across a diverse range of business sectors that are using The WOW! Awards?

We can let you have the tools to make it easy for your customers to tell you when you have delivered great service for them, and then to give positive recognition to the employees in your organisation that are delivering that great service.

Instead of focusing on what employees do wrong, let your customers tell you what they are doing right. It is motivational, inspirational, and it will encourage your employees to deliver customer service to a consistently high standard.

The process works throughout the year, and helps you deliver so much more value than a “one off” awards event. When you have a constant process that lets your customers tell you what they really like, and you recognise your people for delivering great service;

  • It inspires your people
  • It helps you focus on what customers really value most
  • It helps to drive improved performance

The WOW! Awards creates:

A Great Place to Work

– Increasing employee satisfaction, engagement and retention as well as decreasing absenteeism and attrition. Just think how much this might save you in a year.

A Great Place to be a Customer

– Increasing customer loyalty, creating a culture of service excellence by “catching your people doing things right”.

Great Results

– Winning new and retaining current customers, increasing performance and efficiency.
– Customer retention, sales, employee performance and finances are all improved through The WOW! Awards.
– The return on investment is impressive and typically you should receive payback in less than three months.
– You may also find that The WOW! Awards generates a powerful range of testimonials for your organisation, helping to attract new customers and enhance your brand.

Working for the NHS?

WOW! That’s What I Call Patient Experience

The WOW! Awards have worked with various NHS Trusts. The WOW! Awards helps you to shout about how amazing your Trust is. There are many effective ways you can share your patient experiences, the quality of care and the standard of service you provide.

If you would like to know more please contact us.