Insights & Resources

Resources, thought leadership and best practice on all things employee engagement, HR, customer service delivery.

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Recent posts

  • Man covered in post-it notes with various reminders

    Stress Awareness Month: Why Employee Engagement is the Key to a Happier, Healthier Workplace

    April is Stress Awareness Month, and it’s the perfect time to reflect on some of the huge connections between stress and the workplace.

    Blogs

  • World Mental Health Day: Prioritising Employee Wellbeing in the Workplace

    But how can organisations truly make an impact, and where do employee engagement initiatives fit in?

    Blogs

  • 2023 winners announced!

    Selected from a staggering 34,000 nomination entries, the winners have been chosen by an independent panel of customer experience experts.

    Blogs

  • The power of attending recognition events

    Recognition events are powerful platforms to honour accomplishments, strengthen employee engagement, and foster a positive work environment.

    Blogs

  • Meet the judges

    The judges who sit on our independent panel are hand-selected industry experts with a wealth of knowledge and experience. Their expertise spans a broad range of disciplines, including customer experience, recognition and engagement, leadership, teamwork and collaboration, to name a few.Read more about each judge who sits on the panel.

    Blogs

  • 2023 finalists announced!

    Finalists for The WOW! Awards Ceremony 2023 have been selected from over 34,000 nomination entries received over the last 12 months. Finalists will now submit presentations to the independent judging panel and winners are to be announced at the ceremony on Tues 28th November.

    Blogs

  • Finalist FAQs

    If you are lucky enough to have been selected as a 2023 finalist, you are sure to have some questions. Read through the most frequently asked questions to find all the information you need.

    Blogs

  • The WOW! Awards Ceremony 2023

    Tuesday 28th November 2023
    We look forward to welcoming you to The WOW! Awards Ceremony 2023. Celebrating exceptional employees and organisations who support customers, drive satisfaction and exceed all expectations. The WOW! Awards Ceremony recognises the inspiring efforts of customer service professionals. Giving them a unique opportunity to get recognition for their hard work and dedication to getting the right results for their customers.

    Events