2023 finalists announced!

We are so proud to officially announce the 2023 finalists for The WOW! Awards Ceremony 2023. Over the past decade, The WOW! Awards Ceremony has recognised truly inspirational individuals and incredibly, innovative organisations. Throughout this most recent award year (June 2022 – June 2023) all finalists have demonstrated outstanding commitment, dedication and passion to their customers or patients. The names below have been selected from a staggering 34,000 nomination entries and both individuals and organisations are asked to submit a presentation to the independent judging panel, who will ultimately decide the winners of each award category.

The WOW! Awards team wishes all finalists the very best of luck in the next stage. It is an incredible achievement to have made it this far.

For any questions about participating as a Finalist, please read our Finalist FAQs blog.

Customer Experience Individual of the Year Award

Damon Oxley

Morrison Water Services

Nadir Rasheed

Morrison Water Services

Paul Morris & Rob Rowland

Severn Trent Water

Ella Norman

The Leasehold Advisory Service

Alex Crane

United Utilities

Customer Impact Award

Michael Mortlock

InspireAll

Linda Millar

Inverclyde Leisure

Adrian Bariean

Terrafirma Pipeline Ltd, Morrison Energy Services

Darryl Miller

Richardsons Leisure

Geraldine Copley-Smith

Riverstone Living Ltd

Inspirational Individual Award

Andrew Spencer

Cornwall Partnership NHS Foundation Trust

Nicola Flecknell

Hampshire Hospitals NHS Foundation Trust

Megan Kirkham

Peabody Trust

Internal Service Star Award

Anne Barclay

Bermuda Hospitals Board

Christine Spilsbury

Caloundra RSL

Laura Patrick

Cornwall Partnership NHS Foundation Trust

Andrew Simpson

Morrison Water Services

Francesca Medd

Zehnder Group UK

Outstanding Management & Leadership Award

Tom Woodward

Cornwall Partnership NHS Foundation Trust

Sarah Gayle

Peabody Trust

Patricia Monedo

Rapport

Tori Coe

SLL

Kerry Cox

University of Gloucestershire

Best Customer or Patient Feedback Strategy Award

Hampshire Hospitals NHS Foundation Trust

Rapport

University of Gloucestershire

Zehnder Group UK

Customer Commitment Award

Rapport

SafeMove

Yorkshire Water

Meeting Customer Needs Award

Peabody Trust

Severn Trent Water

United Utilities

University of Gloucestershire

Service Excellence Award

Liberty Executive Offices

Onward Homes

The Leasehold Advisory Service

Trust Inheritance