Charles was actioned to fix an issue in the library training room. He investigated really quickly and ascertained it was a power issue, not IT. Charles kept me in the loop at all stages, actioned the job with P&F, and was generally a pleasure to work with. The issue was resolved far more quickly than expected, with minimal impact on our students and teaching sessions. Thank you!
Nominated by: Claire Packham, 14th Mar 2019
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