Participating as a judge at this high-profile event not only positions you as a most highly regarded customer experience expert, but also opens up many opportunities for your personal portfolio.


  • The opportunity to network with the other esteemed judges on the day and at the awards ceremony.
  • Learn from our finalists with privileged access to their presentations, giving you exclusive insight into the strategies and visions of businesses that put engagement at the heart of what they do.
  • Be promoted in our ceremony souvenir brochure in a “Meet the judges” section, with your photo and short bio.
  • Influence the development of the current customer experience world, by sharing your valuable feedback with our finalists.
  • Be recognised as an expert within your industry; we only select the very best!


  • Complimentary ticket to the Awards Ceremony, where you will watch your chosen winners take the stage.
  • Access to the official judge icon for use on your email footer, social media accounts etc.
  • And overall, a memorable and heart-warming experience!

Please note – We are unique in that we do not charge our judges to participate, taking part is completely free of charge. However, we do ask that you cover your own travel expenses.

“A really, fantastic opportunity, thank you for allowing me the opportunity to judge. I thoroughly enjoyed meeting others who share the same passion for customer.”
Michelle Bentley, Head of Customer Experience at VolkerStevin

“…great discussions and I felt a connection with my fellow judges!”
Nicky Cotgrove, Customer & Client Services Manager at Kier Utility Services