Sarfaraz Haji
He was checking the mains(trying to locate the main tap) Water Services

Sarfaraz was trying to locate the water main that runs along side the Lane but under the grass verge that is maintained by myself. Before he started any work he came down my drive and fully informed of what he was doin and asked if that was okay.
When he had finished he again called at the door and told me what work he had done, and even marked the location of my stop tap that we hadn’t located in the Six years we have been at the property.
This gentleman is a credit to United Utilities, is customer service is spot on and before he left he shook my hand and wished me a very happy Christmas.
What a really nice man and he deserves a pat on the back.
Nominated by: Malcolm Kavanagh, 19th Dec 2018