Dean Hanley | Customer Advisor | Billing

This is an exceptional young man that went out of his way to resolve my issue over several months. dean liaised with various departments and had to put up we a sometimes angry and distracted customer (me) he stuck with it and resolved my complaint satisfactory without need for escalation- I would have him in my Customer Sevice team every day of the week.
I hope some one sees this little note and thanks him for a job well done !
Nominated by: Craig Reeve, 12th Nov 2018