Jessica Grainger | Customer Advisor | Billing

Jessica was absolutely fab, she was a credit to your company I rang up to set a direct debit up and she queried my bill as she thought it was too high so she took the meter reading and imputed it etc, she then discussed how I could save money and discussed what appliciaces I had and how to save money and told me bout the website etc. She generally sounded like she wanted to help and make a difference that I couldn’t not fill in this form as she was soo lovely, friendly and helpful. She definitely deserves some recognition for her service with me today. From a very satisfied customer thank you Jessica x
Nominated by: Joanne Smith, 15th Nov 2018