What are the benefits of this scheme?
By allowing your customers to tell you what they love about your service it helps you to identify what they value and improve on the things that they find important. Recognising your employees’ efforts is very rewarding but when the praise is coming directly from your customers it is even more powerful!
Participating in The WOW! Awards helps you to create:
A Great Place to Work by:
- Increasing Employee Satisfaction
- Increasing Employee Engagement
- Increasing Employee Retention
- Decreasing Absenteeism/Attrition
- Helping you become an Employer of Choice
A Great Place to be a Customer by:
- Creating customer loyalty and advocacy channels.
- Creating a culture of service excellence by ‘catching people doing things right’.
- Producing a great customer experience.
- Making it easy for customers to say “thank you” and complete the feedback loop.
- Winning new and retaining current customers
- Providing you with great PR, marketing and brand value
- Increasing performance
- Increasing efficiency
To find out more, please have a look at either of our brochures which explain in more detail what you can gain from The WOW! Awards.
- Published on Saturday, 02 February 2013 00:16
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