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West Lothian Council are a top performing council with a reputation for innovation, partnership working and customer focus.

They were voted Council of the Year in 2006, and are the first council in Scotland and the first unitary authority in the UK to receive a Corporate Charter Mark.

Now they are taking their customer dedication a step further.  We are pleased to say that West Lothian Council are the first Scottish Local Authority and Scottish organisation to start using The WOW! Awards.

If you have received great service from West Lothian Council or perhaps an individual within the council, please nominate them here for The WOW! Award.

The Mission of The WOW! Awards is:

To raise standards of customer service in the UK to the point where people from Florida say “WOW! Have you seen what a great job the Brits are doing!

Happy Nominating!