As you make your journey towards customer service excellence there may be times when you need help and additional expertise.
Our Trusted Partners are organisations that we know well; people who we have worked with over many years who are true professionals. They offer products or services that we see as complementary to The WOW! Awards and who we would be pleased to introduce to our customers when it is appropriate.
Accelerator Solutions is more than a training company. They are customer service specialists and offer a range of linked solutions focused on Training & Development, Consultancy and Research. For more information contact Heidi Daniell, Director on 0845 260 6886.
Over the last 17 years, Accelerator has helped over 300 clients across a diverse range of sectors both in the UK and internationally. Utilising our experience, we deliver flexible, tailor-made solutions, from individual projects to largescale rollouts, creating real cultural change
Our Research Solutions
It’s never easy making decisions that will shape your strategy and change the way you do business. That’s exactly how our research services can help. We give you valuable insight, provide crucial decision support and help you turn Insights into Action.
Our Training & Development Solutions
Business never stands still and building a true competitive edge is more important than ever. The differentiator is your people. Accelerator’s training & development services help get the best out of your people and provide them with the skills, knowledge and confidence they need to take your business forward.
Our Consultancy Solutions
Our overall consultancy approach is based around the Accelerator Service Culture Model. This is a well-established model that is now being used by the Chartered Institute of Marketing.
Worklife Company was founded in 1998 by Lynne Copp, The Worklife Company is a Leadership & Organisational Development Consultancy focused on organisational and human wellbeing.
We have supported many Private and Public Sector environments to transform and modernise their organisations as well as their leadership practice to sustain a great company to work for and a great company to do business with. Through research-based frameworks and innovative thinking, we champion and sustain new leadership approaches that change cultures, improve leadership practice, engage people, champion modern workplaces, improve system leadership and achieve transformational organisational performance.
Our work is delivered through:
- Executive and Leadership Coaching
- Executive Team Facilitation
- Leadership Development
- Women in Leadership Development and
- Organisational Development Consulting.
Investor in Customers is a leading independent customer experience agency with a unique assessment methodology and more than 10 years’ experience. We carry out in-depth assessments for organisations, interpreting the results for them and delivering detailed and personalised action plans for improvement.
An Investor in Customers (IIC) assessment can also deliver an accreditation in the shape of our industry-recognised IIC Gold, Silver and Bronze Awards, putting your customer experience head and shoulders above your competition. Experts agree that the quality of the customer experience that an organisation delivers is the single largest factor in determining its profitability and long-term success. IIC exists to help companies harness the power of insight to improve customer experience. By uncovering the truth behind the customer experience you deliver, we can help your business to be remarkable. More importantly, we can help you prove regulatory compliance and make you more profitable too.
We’ve surveyed over 2 million people, and accredited more than 250 businesses with an IIC Award. Our clients come from all sectors – both consumer and B2B – but they all share a desire to understand better the customer experience that they currently deliver, and to enhance it as much as possible in the future.