We are very proud of our testimonials, have a look through.
"The WOW! Awards has helped us to understand just how much customers enjoy sharing their positive feedback and how all we have to do is make it easy for them… We have been thrilled to receive almost 1500 nominations so far from our customers. Importantly, this has provided us with 1500 reasons to thank members of our team for being brilliant and 1500 examples of what our customers value most. One of the things we love most about being involved with The WOW! Awards is the simple but profound effect it has by making people feel valued and appreciated by their work. It inspires and encourages everyone to provide fantastic customer experiences every day".
Medway NHS Foundation Trust
“The WOW! Awards works great in our organisation because they focus on customer service and therefore on the things individual members of staff do that make someone’s experience of treatment better, the WOW! Awards give us a different and very helpful perspective on how we can improve our patients’ overall care”
"The WOW! Awards is a virtuous circle for great customer service; A great way of encouraging feedback for your troops at the frontline.....Recognition for hardworking staff is often in short supply; The WOW! Awards addresses that, assuring public recognition for your staff at the coal face. The WOW! Awards is a fantastic organisation for motivating staff AND encouraging customer service excellence".
City, University of London
City, University of London has been participating in The WOW! Awards scheme since January 2011 and were the first UK University to join WOW! We took the decision to do this because at the time we were seeking accreditation from the Institute of Customer Service for our Student Centre operation and the scheme ideally met our need to have a non-monetary means of incentivising our staff.
Hampshire Hospitals NHS Foundation Trust
"We've been successfully using The WOW! Awards since 2009, initially receiving around 15 – 20 nominations each month. The WOW! Awards are going from strength to strength, and are currently receiving an average of 70 nominations each month. The WOW! Awards gives a great feel good factor for staff who really appreciate the recognition from their colleagues and Patients".
"We have embedded The WOW! Awards into our head and hearts. We’ve established bi-monthly award ceremonies, as well as internal ‘gala’ awards at our annual staff event, around the WOW! brand and concept. We love this platform as a way to recognise and reward the effort and achievements of our people and the number of nominations made by our customers and colleagues continues to grow each year. We believe that this way of saying ‘thank you’ is very much appreciated by our employees and the people we serve. We also appreciate the brilliant service and support received from the WOW! team".
The WOW! Awards have become a massive part of our everyday life in Safe-Move as we have been using the program for over 6 years and it has now become integral to business. Customer service is what we are all about and The WOW! Awards have given us that little bit extra and makes our service a little bit more special. The nominations we receive from customers makes our people feel more appreciated and it is fantastic when we catch people doing the right thing for our customers.
"The WOW! Awards has provided an excellent opportunity for the organisation. It embraces our values, empowers our people and promotes Durham Constabulary as a leading public sector organisation; which is totally committed to providing the highest standards of service and support to its victims and communities".