You simply inform your customers that you are using The WOW! Awards and invite them to take part. What we find works best is a message along the lines of, “We’re aiming to be the best we can be. If you’ve had great service from one of our team, please would you nominate them for The WOW! Awards?” You then include a link to the appropriate page on your website.
You can share this invite in so many ways. On your website, on your emails, on invoices and packing notes, on theatre tickets or boarding cards, even posters in your public areas. We can help to advise you on this and we have lots of examples from organisations that are enjoying fantastic success with The WOW! Awards.
Working with lots of very different organisations, we’ve realised that flexibility is often key to making this work. We’ve extended the features of the process to include internal nominations, suggestions and even complaints if you would like to. (Suggestions and complaints are for your own use and never come to us or get judged by us in any way.)
The WOW! Awards is all that we do. We are making this work for you every single month; judging the nominations and coming back to you with customised certificates for the winners. You never need worry about a customer compliment going missing again or an employee not receiving the recognition they deserve for a job well done.
Many of the larger organisations using The WOW! Awards will receive in excess of 150 customer nominations per month. Over the last year, 34% of nominations resulted in a certificate.
When you join The WOW! Awards you will need to identify someone at your end as an administrator to oversee the process and work with us. Your administrator will moderate the nominations as they come in. This will release them to us for judging. We usually work on a monthly cycle for judging nominations and issuing certificates.
We know that your business is going to be both special and different. Users of The WOW! Awards often modify the process to make it work for them. If you would like to discover how to make this work within your organisation, we would be delighted to hear from you please email info@TheWowAwards.co.uk for more details or call us on +44 (0) 1438 310191
Posted in: The WOW! Awards