I had visited the recycling centre to get rid of some garden rubbish, when I accidentally threw my car key in with the final throw. Mick and another colleague, whose name I didn’t get tried going through the garden waste with a special tool to see if they could hook it out, sadly to no avail. Then Karen tried from another angle, getting a step ladder to look further down the container with the same tool. Again with no luck. Karen then, to my astonishment went and drove a JCB up to the container and proceeded to lift the garden … Continue reading
Thank you to everyone who has taken the time to nominate someone.
Please take the time to read some of the recent nominations the organisations we are working with have received. These employees have been nominated by their customers for The WOW! Awards.
The international student support office has done an excellent job in resolving my student visa issues twice. Lizzie also has conveyed solution in a simple, direct, and easy way swiftly. The staff working under as well are highly knowledgeable about the law and how to resolve student problems. This shows strong leadership set by example. Unfortunately, our university has no such guidance and we have to find everything on our own. This helps me further acknowledge the privilege of having someone to direct us. It saves a lot of time, money, and stress, especially for someone new in the country. … Continue reading
Each of these ladies were remarkably pleasant and helpful. I think too often that bosses don’t deserve such employees. Today such people are too good to be true. Wow! Nominated By: John Corrin Nomination Date: 17 October 2017
I spoke with Charles on the 12th October 2017. The reason for the call was because My Dad recently passed away after an unexpected illness, Charles rang to offer advice and support at this time. Charles was friendly, empathetic and dealt with my call in an appropriate manner. He was professional but down to earth and didn’t try to push products or services. A very comfortable conversation. I will consider using Charles for advice and possible services again in the future. Many thanks, Louise Nominated By: Louise Mayor Nomination Date: 12 October 2017
Bonjour, je souhaite mettre à l’honneur et féliciter EMILIE qui a su prendre en charge mon problème de commande en y répondant de façon très efficace, rapide et professionnelle. Emilie est courtoise et polie, transmettant une excellente image de l’entreprise qu’elle représente. En quelques minutes, une alternative à la rupture de stock du produit que j’avais commandé a été trouvée. Notre échange s’est fait par l’outil chat, ce qui m’a permis de remarquer également qu’Emilie fait preuve d’une orthographe et grammaire irréprochables, ce qui de nos jours devient de plus en plus rare… 😉 Bravo, et bonne continuation !! Grâce … Continue reading
Schnelle Antwort mit dem Eindruck des ernsten Bemühens 🙂 Nominated By: Birgit Struß Nomination Date: 17 October 2017
Last week I attended a brilliant running event which was set up by Kelly Storage at Loseley Park, Guildford. The Kellys team sent out useful information via email beforehand and put on a great atmosphere and running course. Gil had clearly been busy the day before setting up the venue space in the field, and presumably had to take it down too! After the event I was informed that I had won the on site raffle of a Go Pro camera – rather than just posting the camera like most companies would, Gill took the time to drive over to … Continue reading
Provided me with very clear and useful information when he came to check my pipe work re installing a water meter. Explained the shared water system used in these Warner maisonettes that means a water meter cannot be installed so I can go on to the single occupier tariff instead which will save me money. He also showed me how to turn the water supply off for both flats from the outside meter as I have had a lot of trouble with water leaks from the upstairs flat! Nominated By: Deborah Burkett Nomination Date: 12 October 2017
Chris came to see whether we could have a water meter fitted today. He was incredibly warm, helpful and proactive throughout. Once he advised we could indeed have a meter fitted, I had to call my landlord to check the location was okay for her – she had a lot of questions that he addressed very articulately with patience, understanding and empathy for her concerns. He also went above and beyond, offering to send photos of the different ways he could set the meter up to her, so she could confirm which she was most comfortable with before going ahead, … Continue reading
We live in a Victorian property which has a shared water supply with our neighbours and I had trouble grasping how the supply was going to be split and metered. David was extremely patient in explaining how this would work no matter how many questions I asked and there were a lot! He carried out the job efficiently, in a tidy manner and was very polite….a credit to your organisation. Thank you very much David. Nominated By: Fiona Brooks Nomination Date: 06 October 2017