It is with special pleasure to nominate Erico, a new member to The Caesar Family. He got an awesome 100% score in checking in Worldhotels Mystery Guest allowing The Caesar to be ranked 2nd position in the world out of 350 hotels. This is an outstanding start for Erico, who has demonstrated that he makes all our guests feel at home. Nominated By: Santi Nomination Date: 17 December 2017
Thank you to everyone who has taken the time to nominate someone.
Please take the time to read some of the recent nominations the organisations we are working with have received. These employees have been nominated by their customers for The WOW! Awards.
Shammi is helpful, friendly, approachable and always a team player. She is easy to work with and always assists me when I need help. Nominated By: Sana Beg Nomination Date: 15 December 2017
He was so lovely and well deserves recognition for fabulous service to his customers.WELL DONE JONATHAN. I loooveee fabulous customer service! Today Morrison’s in yeadon were short staffed due to sickness. There was no one on the pizza counter. The manager came over took our order we went off to shop and came back. When we returned one was slightly wrong, so he was remaking it. He was fairly unfamiliar with it, so was a little slow. Didn’t bother me and my daughter though, we chatted and watched what he was doing. When he had completed the pizzas he said … Continue reading
I am one of the lessees of building 9-13 Addison Close, where we have been experiencing issues with account errors for over eleven years. Mr Doherty became involved earlier this year and has managed to untangle both the issues and the source of the errors and correct name . He has shown immense tenacity and expertise to do so, along with patience, clarity, brevity and excellent communication skills in communicating the numerous complex factors between several parties. While displaying these professional skills, he has maintained a deference and high level of customer service. To say we are indebted goes without … Continue reading
It is amazing to reflect on how much our teams care. Not only for what they do for us but for the communities they work in and for our customers when they attend appointments. Ont he 12th of December 2017, ( the coldest day of the year I might add!!) Jordan attended to a gentleman who was walking his dog and had fallen over on the ice. Not only did he contact the emergency services, he and another member of the public stayed with the gentleman, kept him warm, checked for a pulse,etc until the emergency services got there. I … Continue reading
Sarah saw an HHFT patient at home on Remembrance Sunday. He was Scottish, he loved the bagpipes but was imminently dying. Sarah knew a friend across the road that played the bagpipes. She arranged for him to play at the patient’s window. The patient and family were overwhelmed by her thoughtfulness and it meant so much to the patient and his family to hear and see the gentleman playing the bagpipe in full attire. Sarah really went out of her way for this dying man. Nominated By: Sophie Jasper Nomination Date: 12 December 2017
Nathan is the most helpful customer service advisor that I have ever spoken to within any organisation. Not only was he timely, efficient, helpful and friendly, I felt that he genuinely understood and cared about my problem. He gave clear guidance and I had complete confidence from the onset, that he would resolve my problem as soon as he could. I run my own company and I know that people like Nathan have a rare quality. I believe that his professionalism ought to be recognised and rewarded. I cannot speak highly enough of him. Please thank Nathan from the bottom … Continue reading
She was EXCELLENT!!! She explained my rights clearly, was extremely patient, professional and kind!! Nominated By: Maria Basilico Nomination Date: 18 December 2017
This lady was so kind thoughtful and understanding to my situation and went over and above customer service I recommend her service to anyone lovely lady I hope she gets told how good she is as she deserves it kind regards Carole Nominated By: Carole Bignell Nomination Date: 28 December 2017
I found Mia to be very efficient and extremely helpful regarding my customer query. Excellent customer liaison skills! Well done & thank you very much Mia! Nominated By: Diane Thomas Nomination Date: 30 December 2017