The WOW! Awards is the World's only independent awards process for great customer service based purely on customer compliments.

We work with organisations across the world, helping them to engage with their customers in a positive way. We provide you with the tools to make it easy for your customers to tell you when you have delivered great service for them, and then to give positive recognition to the employees in your organisation that are delivering that great service.

Instead of focusing on what employees do wrong, let your customers tell you what they are doing right. It is motivational, it is inspirational, and it will encourage your employees to deliver customer service to a consistently high standard.


The MacLeod Report

David MacLeod and Nita Clarke were commissioned by the Department for Business, Innovation and Skills (BIS) to take an in-depth look at employee engagement and to report on its potential benefits for organisations and employees. The report that came out of this is: Engaging for Success: … Read More...

Our Events

Future Events

The WOW! Awards Gala Awards Ceremony 2016 This event is to be held at etc. venues 155 Bishopsgate, Liverpool Street, London, EC2M 3YD on Monday 28th November 2016. Click here … Read More...

Latest News

Winners of The WOW! Awards 2016

We are absolutely thrilled to announce the winners of The WOW! Awards 2016. The Ceremony was a fantastic celebration of great achievement within customer service. Congratulations to all our winners … Read More...