The WOW! Awards is the World's only independent awards process for great customer service based purely on customer compliments.

We work with organisations across the world, helping them to engage with their customers in a positive way. We provide you with the tools to make it easy for your customers to tell you when you have delivered great service for them, and then to give positive recognition to the employees in your organisation that are delivering that great service.

Instead of focusing on what employees do wrong, let your customers tell you what they are doing right. It is motivational, it is inspirational, and it will encourage your employees to deliver customer service to a consistently high standard.

Featured

WOW! That’s What I Call Service

WOW! That's What I Call Service is a book by Derek Williams sharing some great stories of exceptional customer service. You really should read some of the innovative customer service stories, you never know what you might learn! Purchase from Amazon … Read More...

Our Events

Latest News

Customer Experience World 2016

18th and 19th May 2016 Time: 9am - 5pm Venue: Renaissance London Heathrow The 2016 customer experience shake-up comes to London! We are just over 3 months away from what has been the most … Read More...