The WOW! Awards is the World's only independent awards process for great customer service based purely on customer compliments.

We work with organisations across the world, helping them to engage with their customers in a positive way. We provide you with the tools to make it easy for your customers to tell you when you have delivered great service for them, and then to give positive recognition to the employees in your organisation that are delivering that great service.

Instead of focusing on what employees do wrong, let your customers tell you what they are doing right. It is motivational, it is inspirational, and it will encourage your employees to deliver customer service to a consistently high standard.


WOW! That’s What I Call Service

WOW! That's What I Call Service is a book by Derek Williams sharing some great stories of exceptional customer service. You really should read some of the innovative customer service stories, you never know what you might learn! Purchase from Amazon … Read More...

Our Events

Finalist Workshop

Exclusive event for all members of The WOW! Awards 20th July 2016 Radisson Blu Edwardian Grafton, 130 Tottenham Court Road, London, W1T 5AY. All Finalist organisations receive 2 … Read More...

Latest News

The WOW! Awards 2016 Finalists

Simply The Best! Over this last 12 months we have received almost 20,000 customer nominations for The WOW! Awards.  Every single one of these has been read and judged and carefully considered.  We … Read More...